Many employers have become disenchanted with conventional training; it is expensive, takes key personnel out of the loop for days at a time; is usually ineffective in the long term, and often ineffective from day one.
Many people who have received conventional training have become disenchanted with it, too; it is disappointing and - because ineffective - can be disheartening and productive of feelings of personal failure.
Believing - as we do - that the whole point of training is to genuinely inform, permanently install specific knowledge, and make using specific skills an automatic response to any given situation, we have always been disenchanted and disappointed with conventional training: we discarded the concept long ago in favour of a new, less expensive, more efficient, creative, imaginative, and exciting system that doesn't disenchant or disappoint us - or anyone else.
We believe:
that 'skills courses' should concentrate on making using particular skills second nature rather than just talking about skills in the abstract;
that a course intended to teach - for example - 'telephone techniques' should improve communication, negotiation, and inter-personal skills rather than relying on by rote 'this is what you need to say'scripts;
that a course on anger or stress management should definitely not leave participants prone to be over-stressed, out of control and (quite often!) off sick very often;
that no course should fail to genuinely inform delegates, improve their personal performance and effectiveness, and promote the development of initiative, ambition, and a confident, imaginative and creative approach to work and life in general, and
that every training course of whatever kind should make life more productive and profitable for your Company, and more fulfilling and enjoyable for your staff.
Our unique training system ensures that every course we present meets those criteria - and that the knowledge we impart and the skills that we teach become lifelong resources and a platform for personal growth.
