Many employers have become disenchanted with conventional training; it's expensive, takes key personnel out of the loop for days at a time; is usually ineffective in the long term, and often ineffective from day one.
Many people who have received conventional training have become disenchanted with it, too; it's disappointing and - because it's ineffective - can be disheartening and productive of feelings of personal failure.
Believing - as we do - that the whole point of training is to genuinely inform, permanently install specific knowledge, and make using specific skills an automatic response to any given situation, we have always been disenchanted and disappointed with conventional training: we discarded the concept long ago in favour of a new, less expensive, more efficient, creative, imaginative, and exciting system that doesn't disenchant or disappoint us - or anyone else.
that 'skills courses' should concentrate on making using particular skills second nature rather than just talking about skills in the abstract;
that a course intended to teach - for example - 'telephone techniques' should improve the communication, negotiation, and inter-personal skills of the participants rather than encouraging them to learn and use scripts whether they are really appropriate to the occasion or not;
that a course on anger or stress management should definitely not leave participants prone to be over-stressed, out of control, reliant upon alchohol and other crutches, and (quite often!) off sick very often;
that no course should fail to genuinely inform delegates, improve their personal performance and effectiveness, and promote the development of initiative, ambition, and a confident, imaginative and creative approach to work and life in general, and
that every training course of whatever kind should make life more productive and profitable for a Company, and more fulfilling and enjoyable for its staff.